Data controller: ALUMA (legal entity name pending confirmation), located in San Pedro Garza García, Nuevo León, Mexico, is responsible for processing your personal data in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).
Name, phone number, email, and general information about the medical procedure of interest that you voluntarily provide through our contact forms, WhatsApp, or phone calls.
To contact you and follow up on your medical travel coordination request, prepare a quote, and — only with your express authorization — share the general medical information necessary with the relevant specialist or hospital for your evaluation.
Certain information related to your procedure of interest may be considered sensitive personal data under the LFPDPPP. By voluntarily providing it in our form, you grant express consent for its processing under this notice.
Your data may be shared with hospitals, medical specialists, or lodging and transportation providers, solely to coordinate your medical trip, and only after your consent.
You may exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO) by writing to alejandro@aluma.care.
This notice may be updated; any changes will be published on this same page.
Reference document — pending review by the client and/or their legal counsel before final publication.